eHarmony Complaint Scam Update
In the interest of fairness, I will report the outcome of my dispute with eHarmony, as mentioned in this entry.
1. They refunded 2 of the 3 fraudulent charges on my credit card. They claimed, in their wrap-up email, that “the auto renewal charge you are disputing occurred within our terms and conditions.” Which means, I suppose, that they are doing me the favor of saving my time and energy in further disputes. I do have documentation that substantiates my claim for refund of three months’ charges, made to my card AFTER my initial subscription expired AND I followed their procedure to DISABLE AUTO RENEW on my account. However, at this point, two months’ refund is what I get for the trouble of two phone calls (one very angry, one not so) and filling out a form and faxing it.
2. I’m done.
If anyone surfs in here having searched “eHarmony scam” or eHarmony customer complaint or (what other keywords can I load in here), my best advice is DO NOT SIGN UP WITH EHARMONY. Period.
I to have been refunded 2 out of 3 charges, i called my credit card and but a stop for any future billing from E-Harmony. they are going to investigate them on fraud charges.
They have been stealing money from people, since they first started. Two years ago, I had the same problem.
Two months ago, I got a letter, after a long and bitter fight that I be removed from their email spam. They assured me, I would not get another email.
Today, I got an email about the Extended Services on my account. When I called, I as told I had not closed my account – over two year ago!
Everyone…listen up. You can return all the wonderful harrassment and misery they have caused you.
Call them: 800-648-9548.
Stay on the line and hang up, when a customer service rep answers. This call is free to you. They pay big bucks for the 800 service and staff to answer phones.
At least this is something